NCAS tries to work in a professional, fair and courteous way at all times.
If we have dealt with your query or referral efficiently, please tell us. By knowing about your positive experience, we can ensure that good practice is replicated in other areas of our work.
We would also like to hear from you if you have any suggestions on how we could improve our services to ensure experiences for other customers are further improved. If you have such comments, please contact the member of staff who has been handling your case or query or the Complaints Manager at the following address:
Complaints Manager
National Clinical Assessment Service
Area 1C
Skipton House
80 London Road
London SE16LH
All feedback is gratefully received and monitored so we can see which areas may need to be addressed.
