Resources from previous annual conferences, which can be used for educational purposes and may form the basis of postgraduate education meetings and seminars.
NCAS Annual Conference 2011: Disruptive behaviour – Tackling concerns about practitioner behaviour
NCAS Tenth Annual Conference, 3 February 2010, London
Focused on helping those who deal first-hand with concerns about a practitioner’s behaviour, to identify and respond to concerns which have been raised.
The conference drew on NCAS' experience in about 1,000 cases each year from three-quarters of all NHS organisations. Over 60% of cases referred to NCAS include concerns about the behaviour of a practitioner, sometimes within a challenging or dysfunctional team or organisation.
NCAS is well-established in the UK as a resource for health organisations, to help resolve concerns about the performance of doctors, dentists or pharmacists. In addition to the NHS across the UK, we cover the associated Island States, the independent sector and the Defence Medical Services.
The conference report and presentation materials:
- Disruptive behaviour – symptom, cause or both? Dr Gwen Adshead, Dr Deborah Bowman, Dr Jenny King and Professor Alastair Scotland
- Hubris syndrome and how it may affect leaders The Rt Hon Lord David Owen
- The challenge of leadership: Beware the dark side Professor Adrian Furnham
Parallel streams: Identifying and tackling concerns about practitioner behaviour
- Behaviour and embitterment Dr Rosemary Field, Ms Claire McLaughlan and Professor Tom Sensky [PDF, 682KB]
- Behaviour in teams Ms Lynn Markiewicz, Mr William Rial and Mrs Chris Wilkinson
- Bridges or barriers? Impact of clinical managers’ behaviour on practitioner behaviour Mr David Evans, Dr Megan Joffe and Professor Pauline McAvoy [PDF, 492KB]
- Cultural background - impact on behaviour Dr Janine Brooks and Dr Debbie Cohen
- Health and behaviour Dr Nick Brown, Dr Peter Dickson, Ms Florence Starr and Mrs Elaine Stevenson [PDF, 2MB]
- Personality and behaviour Dr Gwen Adshead, Dr Peter Old and Mrs Karen Wadman
Guidebook for managing disruptive physician behaviour
Produced by the College of Physicians and Surgeons of Ontario (CPSO) and the Ontario Hospital Association (OHA), this guidebook offers some tools for managing disruptive behaviour. The authors hope these tools will be useful to those who work in a variety of educational and health care delivery settings. Most of the tools will need to be adapted to suit the setting in which they are applied. Download the guidebook.
NCAS Annual Conference: Challenges & opportunities 2010: Responding to concerns about practitioner performance
NCAS Ninth Annual Conference, 30 March 2010, London
Focused on how performance concerns can continue to be managed effectively within the changing context of regulatory reform, uncertainties about public sector funding and likely increased pressure on services.
The conference drew on NCAS' experience in dealing with over 6,500 cases during the last nine years, providing advice to almost all NHS organisations throughout the UK and associated Island States, along with the independent sector and Defence Medical Services.
Conference report and presentation materials:
Parallel streams: Responding to concerns
- Fostering an organisational culture that responds to concerns. Dr Peter Dickson, Ms Lynn Markiewicz, Dr Umesh Prabhu and Ms Elaine Stevenson [PDF, 940KB]
- Handling concerns about practitioner health Dr Rosemary Field, Dr Rosie Lusznat, Dr Neil Margerison and Ms Lucy Warner [PDF, 2MB]
- Managing and overseeing investigations. Ms Jackie Giltrow, Dr Peter Old, Mr Steven Preece, Mr William Rial and Ms Karen Wadman [PDF, 276KB]
- NCAS as part of your governance – using us effectively. Ms Helen Dolan, Dr Anne Rothery, Dr Ash Samanta, Mr Richard Seppings and Mr Ian Stone [PDF, 578KB]
- Tackling concerns about practitioner behaviour. Dr Janine Brooks, Dr Jenny King and Mrs Claire McLaughlan [PDF, 209KB]
- Using assessment to get behind concerns. Dr Nick Brown, Dr Malcolm Campbell, Ms Hilary Haman, Professor Pauline McAvoy, Professor Peter McCrorie and Dr Sally Pearson [PDF, 184KB].
NCAS Annual Conference 2009: Professionalism - dilemmas and lapses
NCAS' Eighth Annual Conference, 2 March 2009, London
Professionalism in doctors, dentists and pharmacists; dilemmas and lapses in professionalism, particularly those coming to the attention of NCAS and how these lapses can be identified and managed.
Conference report and presentation materials:
Parallel streams: Handling dilemmas and lapses:
If you would like further information on NCAS conferences, please contact the Education and Learning Team, tel. 020 7811 2801 or email email@example.com.