Must knows
– listing the professional codes and NHS Regulations which underpin performance management of dentists, doctors and pharmacists. These are the Must knows for the countries with NCAS offices. But note that we will also take referrals from Scotland so call us if you are north of the border and need to talk to us:
Good practice guides
- short booklets capturing the essentials of practical performance management, with checklists and template documents to illustrate how common problems can be addressed. There are four current titles - see menu. Note that Handling performance concerns in primary care is currently under revision. The booklets can also be downloaded as pdfs:
See also our Publications page for more downloadable publications about the management of performance concerns.
Other resources
Please note that we are currently reviewing the content of this website and some material has been removed, including the Back on Track resource directory. Our staff still have access to the directory and will be using it in ongoing work to provide case management services to healthcare organisations and practitioners.
